Average response time is 2-4h between 8:00-20:00 I-VI UTC (on Sundays support is offline). If no answer received within 24h, check your email’s spam folder.

When contacting support please provide your order number or paypal transaction id for your order to be traced.

If no order number or paypal transaction id is provided, the email will be ignored and added to the spam with the rest of bogus support requests!

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Please read F.A.Q. prior contacting support which is provided to our customers only!

If you ask a question which is in F.A.Q. you will be asked to go to F.A.Q. and read the answer for it!