FAQ

Q: No response from support team. How to get help?
A: You have to provide your order number or paypal transaction id when contacting support. We do get a lot of fake customer support requests (50-80%), so if no order number or paypal transaction id is provided your email maybe be ignored.

Q: My archive is empty?
A: Archive may look empty, but it’s not. For security reasons some software is converted to ISO format and then it’s compressed. You have to extract the file first to see what kind of file it is. https://en.wikipedia.org/wiki/List_of_file_formats

Q: Download cuts down or fails. What to do?
A: When server gets overloaded, it may cut down some download to preserve the main traffic. If this happens, please wait for an hour or so and start downloading files again one by one. Also you can use a download manager, for automatic download resume and better speed. If you try to download more than 2 files at once, server should cut it down to prevent download abuse. We do recommend to download files one by one with download manager.

Q: I can’t download from external link?
A: New file sharing systems use FOLDER type system. You need to enter the folder to see the files which you need to download. If you try to download entire folder it will take a long time if files are not big and if the files are very large it will crash. The file system is just like any Windows based system, click on the folder to access it and click on the file or arrow to download it. If you get an error while accessing the links, please use different web browser.

Q: Antivirus is blocking activator or keygen?
A: Any modified software is blocked by antivirus as unwanted program or a virus. Even the one who was clear of any suspicion a year or two ago. Lately some well known free software is being blocked as a virus and there is a high number of false positive virus detection. Any advanced firewall like Zone Alarm can block any virus activity.

Q: Compressed file is corrupt, what to do?
A: Update you existing winrar or 7-zip software to the latest version, clean your pc with Ccleaner (free).

Q: Virtualbox gives image loading error?
A: Take a close look at the error details, most of the time usb 2 or ram settings need to be lowered on the Virtualbox image. Make sure virtualbox extension pack is installed.

Q: How to open an ISO file?
A: Use Daemon tools lite or Virtual Clone Drive (both free) software.

Q: How to extract compressed files?
A: Use Winrar, Winzip or 7-zip software.

Q: How to install software?
A: Carefully follow installation instructions provided in txt or pdf file if no video guide is present. Search in Google or YouTube for more information.

Q: Software or activator wont work, what to do?
A: Make sure you have Microsoft Net Framework 3.5 or higher, Microsoft Visual C++ 2008 or higher and Java installed on your pc.

Q: Provided download link doesn’t work, what to do ?
A: Contact website administrator through the contact form to get a new link.

Please note, non working links will be tested prior any action is made.
Fraudulent and extortionist behavior will be reported to PayPal and E-commerce community. If this happens, your ip address will be added to E-commerce community’s black list database and you won’t be able to shop on the internet anymore!

Q: I have encountered an error while making purchase without registration. Payment was made but can’t access any files?
A: Contact site administrator through the contact form with your order number and all bought links will be sent to your email.
This error may happen when your browser has collected to many cookies. Use Ccleaner (free) to clean all browsers collected junk and to keep your browsing faster and safer.

Q: Can you help me with software installation?
A: No, we can’t. It would be physically impossible to assist every customer. Some software require 1 hour or more for installation. You can find people who would install any software through a Teamviewer for 5 or 10 dollars an hour.

Q: I need an extra information, where can I get it?
A: You can Google for it or if it’s your order related, ask us through the contact form and we’ll give an answer in here (FAQ).

Q: I can’t get it to work on windows 10
A: When you ask for an advise, please provide detailed information about the problem.
Windows 10 has complicated security features and some of it needs to be turned off for a specific software to work.

Q: I’m getting Vmware image error: The file specified is not a virtual disk?
A: Please read an article HERE about this problem.

Q: WOW or Delphi doesn’t work?
A: A lot of related information you can find HERE